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for Utility Payment Deferral Program information and other helpful COVID-19 resources.
Can the Hive Hub use a wireless connection to connect to the internet?
No, your Hive Hub needs to be physically connected to your Internet router using a network cable (like the one provided with your Hub) to allow you to control your Hive products remotely.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.