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for Utility Payment Deferral Program information and other helpful COVID-19 resources.
Will my bill look different if I switch to Direct Energy?
If you are switching from Direct Energy Regulated Services, your bill will be blue instead of pink. If you are switching from another provider, your bill will now come from Direct Energy.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.