PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause. ×

Will my bill look different if I switch to Direct Energy?

If you are switching from Direct Energy Regulated Services, your bill will be blue instead of pink. If you are switching from another provider, your bill will now come from Direct Energy.

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