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for Utility Payment Deferral Program information and other helpful COVID-19 resources.
Where do I send my payment after I switch to Direct Energy?
There are several different ways to pay your Direct Energy bill. They are listed here: www.directenergy.com/alberta/customer-support/bill-payment-options.
For mail, please send your payment to:
P.O. Box 1515
Calgary AB, T2P 4K2
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.