Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources.
×
Where do I send my payment after I switch to Direct Energy?
There are several different ways to pay your Direct Energy bill. They are listed here: www.directenergy.com/alberta/customer-support/bill-payment-options.
For mail, please send your payment to: P.O. Box 1515 Calgary AB, T2P 4K2
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.
Contact Us
Connect
© 2021 Direct Energy. All Rights Reserved.
© 2021 Direct Energy. All Rights Reserved.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
