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How will I be billed by Direct Energy?
Bills are generated based on the consumption details we receive from your distributor. Direct Energy will mail an invoice to the mailing address you provided in your enrolment.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.
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© 2020 Direct Energy. All Rights Reserved.
© 2020 Direct Energy. All Rights Reserved.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
