PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause. ×

How will I be billed by Direct Energy?

Bills are generated based on the consumption details we receive from your distributor. Direct Energy will mail an invoice to the mailing address you provided in your enrolment.

Billing & Payment FAQs

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