Disconnections, Reconnections, and Outages Frequently Asked Questions for Alberta, Disconnections, Reconnections, and Outages

Disconnections, Reconnections, and Outages FAQs

  • How do I report a power outage or natural gas leak?

    If you have an emergency (like a power outage or natural gas leak), please locate your local utility company on your bill. This information can also be found in the Power Outage & Emergency section on the Contact Us page.

Feeling a little social?

Please visit our social network pages.

Want to contact a customer care representative?

Please visit Contact Us and select your state or province of residence to view the contact information for your area.