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How can I stay on paperless billing after epost is discontinued?

Canada Post will decommission its epostTM service by December 2022. Due to this change, you must select a different method for receiving your bill electronically. Our convenient Online Account portal makes it easy to sign up for paperless billing.

3 simple steps to access your Online Account

  1. Visit https://oam.directenergy.ca/login/current-user on your desktop or mobile device.
  2. Click on the New User tab and provide your email address and Direct Energy account number to create a new online account.
  3. Enter your new credentials and enjoy 24/7 access to your account.

epost Discontinued FAQs

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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