Direct Energy customers do not have to be enrolled in Paperless Billing. This is an optional service we offer to interested customers. Please be advised that customers not enrolled in Paperless Billing will still receive a courtesy e-mail the day a new bill is generated. If you want to be removed from Paperless Billing with Direct Energy, you can call Customer Service at 1-855-452-8869 to speak with a live phone representative or un-enroll by logging into your Online Account Manager.
The best time to sign up for paperless billing or electronic billing at the time of enrollment. If you are a current customer, you can log in to your Online Account Manager and enroll in paperless billing. Please note, it may...
Direct Energy does offer Paperless Billing to all customers who are interested in receiving fewer pieces of paper mail in their mailbox. When you enroll in Paperless Billing, you will receive an e-mail the day your bill is generated...
Direct Energy customers do not have to be enrolled in Paperless Billing. This is an optional service we offer to interested customers. Please be advised that customers not enrolled in Paperless Billing will still receive a courtesy...