Some parts of our website may not be compatible with Internet Explorer. For the best
experience on our site, please visit us on Google Chrome, Firefox, Safari, or Microsoft Edge.
for Utility Payment Deferral Program information and other helpful COVID-19 resources.
Who is Direct Energy?Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas, and related services. Direct Energy operates in 10 Canadian provinces, 46 states in the U.S., and the District of Columbia, which includes more than 6 million customer relationships. With approximately 6,000 employees, we are active in residential service, small and medium business service, C&I retail business service, and home services to ensure we remain a stable, long term partner to the millions of customers we serve both in the United States and Canada.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.