Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299
PLEASE BE AWARE OF SCAMS: Scammers are targeting utility customers to register for the Alberta Energy Rebate program.
Rebates will be applied automatically to eligible customers' bills - registration is NOT required. Learn How to Avoid Utility Scams. ×

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Frequently Asked Questions for Alberta,

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  • About Direct Energy in Alberta

    • Why Should I Choose Direct Energy?

      Every day across North America, more than 4 million residential, business and services customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions and more. Direct Energy...

    • Who is Direct Energy?

      Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas, and related services. Direct Energy operates in 10 Canadian provinces, 46 states in the U.S., and the District of Columbia,...

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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