Let Direct Energy look after your energy needs in Hinton while you enjoy time with your friends and loved ones, exploring some of the landmarks the town is known for including the Northern Rockies Museum of Culture and Heritage.
We work hard to earn the business of more than 4 million customers every day, and Direct Energy will continue to lead energy innovation through connected experiences that make a difference in people's lives. Don't worry about our size. We may be one of the largest residential energy retailers in North America, but we provide big-business know-how without giving up the care you'd expect from a neighbourhood energy provider. See how we provide best-in-class solutions for our residential and business customers!
Don't ignore a rise in your energy bill. Understand your energy usage like never before with our insights, which will help you make smarter decisions and reduce your energy use. Direct Energy is your dependable go-to resource, with specially-designed offerings across Alberta.
There is so much to do besides thinking about your energy usage, like spending quality time with your family! You won't have to scale a mountain to find great value from an energy company! We offer excellent customer service and competitive rates that will make you feel on top of the world! We have the products and prices that are right for your home and your budget, because you shouldn't have to worry about your energy plan. We offer a wide range of plans, from electricity and natural gas bundles to a fixed rate, which offers you a rate that will not change based on market conditions.
You can count on competitive electricity and natural gas rates and outstanding customer service with all of our plans, but those aren't the only benefits to look forward to. Gain a better understanding of your monthly energy bill by logging into our Online Account Manager. View your payment history and track your usage - from any device! Get more for your dollar - head to our Learning Centre to learn some energy efficiency tips. Want to be more energy-savvy? We offer the knowledge and tools to help you accomplish your goal.
Our mission is to offer our customers in the area the tools and resources they need to choose the best energy provider.
If you want to learn more about your energy use, you can browse through Direct Energy's Learning Centre for access to an array of resources. Direct Energy is dedicated to helping you care for your home and understand and manage your energy use. Need to know how to prevent and thaw frozen pipes? We have tips for that and more!
Don't settle for any standard energy supplier when you can have one that goes above and beyond and is dedicated to you and your home's needs. Direct Energy can help you take control of your Alberta energy bills.
Looking to switch your energy provider? Whether you need new service or you're changing Hinton energy providers, trust us to make the process stress-free. With Direct Energy, you can enrol in paperless and Auto Pay options, track your energy usage and more. Explore our different plans now. We have a plan for everyone, from the stability of a fixed rate to the freedom of a smart home bundle and everything in between. Then, pay your bill online, review usage history and manage your billing preferences. It can all be done by logging into your account!
Not everyone chooses the same plan, but all customers have several things they can count on - like fixed rates and great customer service! We pride ourselves on the way we treat our customers. Direct Energy and exceptional customer support are a package deal. That's right! All our customers receive exemplary support that is always available when they need it. Live smarter by signing up for Direct Energy today.
*This offer is only available to residents of Alberta who do not currently have a service contract with Direct Energy. The Members of Natural Gas Co-operatives, municipally owned utilities, and some Rural Electrification Associations are not eligible for this offer. Offer available to new customers only. Purchase of a one, two, three or five-year natural gas and electricity plan is required to receive one month of free natural gas (December 2019) and one month of free electricity (August 2019). Refer to your contract/sales consultant to find out which months are eligible for the Free-2-Save Offer. Direct Energy's rate of $.00/GJ and 0.0¢/kWh for the two free months includes energy charges only and excludes delivery/transmission charges, administration fees, taxes, and all other utility-related charges.
No cancellation fee. Save 50% on administration fees with a natural gas and electricity bundle. Savings based on the difference between the site administration fees chargeable under a dual fuel plan vs. two single fuel plans with Direct Energy. Actual savings may vary.
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