We strive to secure the trust of our more than 4 million customers by working hard for them day after day. Even though we're one of the largest residential energy retailers in North America, we provide big-business know-how without abandoning the commitment you'd expect from a neighbourhood energy provider.
With our simple tools, you can manage your energy account. Direct Energy is there for you. With plenty of specialized offerings, we are your reliable go-to resource.
With the wide array of things to do in your town, like celebrating Family Day at Lac Cardinal, the last thing you want to do is spend time thinking about your home energy bill. We're a big electric company with small town values. We believe in providing excellent service at affordable rates for your home. Direct Energy eases your mind. We have the products and prices that are right for your home and your budget, because you shouldn't have to worry about your energy plan. We offer a wide range of plans, from electricity and natural gas bundles to a fixed rate, which grants you a rate that will not change with the seasons.
Competitive pricing and unmatched customer service are only a couple of the many benefits that come with all of our plans. Now that you've picked out your perfect plan, you can pay your bill online, review usage history, manage your billing preferences and more with our Online Account Manager. It is your all-access pass to managing your account. Check out our Learning Centre for information about energy in Alberta and to get energy-efficiency tips to help you control your energy costs. We provide the knowledge and tools to help you become more energy-savvy and manage your electricity and natural gas bills, whatever your energy needs are.
Our mission is to provide our customers in the area with the resources and tools they need to choose the best energy provider.
Our Learning Centre also has resources to help you be more educated about your energy use. Understanding and managing your usage and caring for your home is serious business. We have tips that range from energy savings and home improvement to safety tips.
Don't settle for typical. Choose an energy provider in your town that's dedicated to you and your home's needs. Make Direct Energy your energy provider today and take control of your energy use and Alberta energy bills every month!
If you've been researching energy providers, no need to look further. Whether you're switching Grimshaw energy providers or you need new service, Direct Energy makes it simple. All you need to do is choose whatever plan fits your needs, whether you want the freedom of a smart home bundle or the stability of a fixed rate. We even offer you a way to simplify the process of paying your bill. Check out our Online Account Manager!
The same plan is not the best for everyone, but all customers have a few things they can count on - like fixed rates and great customer service! We pride ourselves on our great customer service. Signing up with Direct Energy means exceptional customer support that is always available to you when you need it. Live smarter by getting started with Direct Energy today.
*This offer is only available to residents of Alberta who do not currently have a service contract with Direct Energy. The Members of Natural Gas Co-operatives, municipally owned utilities, and some Rural Electrification Associations are not eligible for this offer. Offer available to new customers only. Purchase of a one, two, three or five-year natural gas and electricity plan is required to receive one month of free natural gas (December 2019) and one month of free electricity (August 2019). Refer to your contract/sales consultant to find out which months are eligible for the Free-2-Save Offer. Direct Energy's rate of $.00/GJ and 0.0¢/kWh for the two free months includes energy charges only and excludes delivery/transmission charges, administration fees, taxes, and all other utility-related charges.
No cancellation fee. Save 50% on administration fees with a natural gas and electricity bundle. Savings based on the difference between the site administration fees chargeable under a dual fuel plan vs. two single fuel plans with Direct Energy. Actual savings may vary.
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