Never Worry About Breakdowns Again!
Purchase any Protection Plan and Get 3 Months Free!*
Your most critical home systems can break down without warning, sending you scrambling to find a repair professional for costly emergency service. But if you have a Protection Plan from Direct Energy, you can avoid the hassle, the uncertainty -- and best of all -- the high cost of unexpected repairs. Regular maintenance also helps to keep your equipment running safely and efficiently. Whether it's a breakdown or an annual maintenance, we have a plan for you – starting at just $21.45/month.
Plan Benefits |
Heating Protection Plan |
Cooling Protection Plan |
Heating & Cooling Protection Plan |
Extra Care Heating Protection Plan |
Heating Care Heating & Cooling Protection Plan |
| $23.45/ month | $21.45/ month | $33.45/ month | $28.95/ month | $39.95/ month | |
| 365-day parts & labor coverage for residential natural gas furnaces |  |
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| Annual 22-point tune-up & preventative maintenance for heating unit (excludes duct work or ventilation system) | |
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| Safety tests for carbon monoxide, gas leaks and combustion gas exhaust of furnace or hot water tank | |
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| 365-day parts & labor coverage for residential electric powered central air conditioning units | |
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| Annual 19-point tune-up & preventative maintenance for central air conditioning system | |
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| Includes costs to diagnose and replace defective parts for air conditioner parts that caused a leak (ancillary parts or equipment are excluded) | |
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| Includes cost of refrigerant recovery, evacuation of system and refill of a residential system only | |
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| 10-point water heater tune-up including a tank flush for conventional tanks (when possible) | |
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| Parts and labor coverage for water heater parts | |
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| Includes 24hr EMERGENCY SERVICE? | |
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| Support of licensed technicians | |
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| Knowledgeable customer service agents ready to take your call | |
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| Stability of one of the largest home services providers | |
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*Protection plans and maintenance plans are complimentary for the first three months for new customers only. Following this period, we will begin billing you the regular price, and the plan will be renewed by Direct Energy on a yearly basis. GST applies. Yearly maintenance covers the maintenance required by the manufacturer. Protection plans are also available to all heating, cooling and water heater protection plan customers whose equipment is not operational (i.e. – no heat and no cooling). Certain terms and conditions apply, please call for details and pricing information.
^Coverage is subject to exceptions in the Plan Terms and Conditions. The price is $23.45/mo. + GST or $28.95/mo. + GST. Available to all Heating and Cooling Protection Plan customers whose equipment is not operational (i.e., no heat, no cooling).
