Natural Gas and Electricity in Edmonton

We're more than just lights! Choose Direct Energy as your Edmonton power company for affordable electricity and natural gas rates, HVAC services and home protection plans.

Choose Energy Solutions that are Best for Your Edmonton Home

If you've been researching Edmonton energy providers for a natural gas or electricity plan that suit your needs, look no further! Similar to the way that Fort Edmonton Park, the Muttart Conservatory and Winspear Centre are fundamental parts of the Edmonton scenery, Direct Energy strives to be an indispensable partner in your home. We offer several energy options to fit your lifestyle. Whether you are interested in a smart home bundle or want to secure a short-term or long-term electricity (or natural gas) rate, we have a variety of fixed-rate plans to choose from. With Direct Energy, you don't have to worry about fluctuating rates - even when the season and energy market change.

You deserve an energy company that does more to make life easier! With so many fun things to do in Edmonton, like shopping and dining on Whyte Avenue, there is no need to shop around for energy service. Trust Direct Energy to provide competitive plans and energy solutions, like our Online Account Manager, and Learning Centre, to help make your home brighter and your energy bill lighter. We may be one of the largest residential energy retailers in North America, but we provide big-business know-how without abandoning the support you'd expect from a neighbourhood energy provider.

Get More With Direct Energy

A Proud Member of Your Community

We love to support and participate in various programs that make a difference in the provinces that we serve.

NEW Special Offer: Smart and Secure with Hive View

Enjoy a fixed-rate natural gas and electricity plan plus a Hive View camera ($239.99 value) at no additional cost.

The Best in Home Services

Our team of highly-trained home services experts can install, repair and maintain your air conditioner and furnace.

Manage Your Account Online

Manage your energy account and pay your bill with our easy-to-use online account management tool. For your convenience, we now accept most major credit cards.

In the Community: Direct Energy and Walmart

We've partnered with Walmart to bring value and convenience to our customers in Edmonton and Calgary. Come see us at one of our in-store kiosks! Our courteous agents are available to answer your questions, share information and help you find the right products and services for your home.

Sign Up For Energy in 3 Easy Steps!

First - Enter your postal code and view available plans
Second - Compare your choices and find one that matches your values
Third - Complete the sign up process in under 10 minutes

Question about plans or need help placing an order? Call us at 1-866-374-6299 Hours: 7:00am-8:00pm CT (Monday-Saturday)

Get exclusive offers!

To enrol, you will need:

To have an active utility account
To be the person named on the utility account
Your service address
Your billing address (if different)
Your contact details including email address
To be over the age of 18

This offer is only available to residents of Alberta who do not currently have a service contract with Direct Energy. The Members of Natural Gas Co-operatives, municipally owned utilities, and some Rural Electrification Associations are not eligible for this offer.

*The Lucky Penny plan offers two months of retail energy charges of one penny/kWh (1.00¢/kWh) and one penny/GJ ($0.01/GJ) for the months of May 2019 and October 2019.

¹Please allow 30 days from your service start date for processing and delivery of your Echo Dot. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy. Amazon is not a sponsor of this energy plan offer.

Direct Energy Services

Company Information

Customer Service

Connect

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).