Understanding Your Natural Gas Bill

Your Natural Gas bill includes a variety of information, definitions and various charges – we want to help you make better sense of it all. Please review the following definitions should you have a specific question.

Administration Fee (Fixed/Variable)

This fee covers the costs related to billing you for Natural Gas and providing customer service.

Carbon Levy

This Government of Alberta levy is applied to fuels that emit greenhouse gases when combusted, including the fuel used to heat your home. Please visit climate.alberta.ca or call 310-0000 for more information.

Conversion Factor

The volume used between meter readings is measured in units of thousands of cubic feet (MCF). This volume is then multiplied by a conversion factor that takes into account the energy content, the pressure at which the gas is delivered, and the conversion from imperial units to metric. The result is the energy consumption that appears on your bill.

Delivery Charge (Fixed/Variable)

All operating costs and revenue for ATCO Gas are recovered through the delivery charges. The fixed charge is a flat daily charge to recover a portion of the total delivery charges. The variable charge covers the remainder of the total delivery charges. The variable charge is based on natural gas consumption for the billing period.

DE Estimated Delivery Charge

In the absence of actual delivery charges for the billing period, these charges are estimated.

Energy Used (GJ)

The energy used represents the gigajoules you consumed in the billing period. This can either be an actual or an estimate.

From and To Reads

The "From" and "To" reads are your last actual meter readings.

Meter Number

This is the number attached to the meter installed on your premise.

Municipal Franchise Fee

This fee is set by your municipality as a charge for natural gas facilities on municipal property. ATCO Gas remits this amount to your local municipality.

Production Rider

Each customer's share of the monthly financial gain or loss achieved through production facilities owned by ATCO Gas South.

Rate Rider(s)

This item reflects temporary changes to your bill approved by the Alberta Utilities Commission. It may be a credit or a debit.

Storage Rider

Each customer's share of the monthly financial gain or loss achieved through the use of storage facilities owned by ATCO Gas South.

Total Energy Use Charge

Natural Gas – Customer's cost of Natural Gas consumed during the billing period.


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All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).