Terms on Your Electricity Bill

Your Electricity bill includes a variety of information, definitions and various charges – we want to help you make better sense of it all. Please review the following definitions should you have a specific question.

Administration Fee (Fixed/Variable)

This fee covers the costs related to billing you for Electricity and providing customer service.

DE Estimated Delivery Charge

In the absence of actual delivery charges for the billing period, these charges are estimated.

Distribution Charge

This charge recovers the cost of the lower voltage lines that carry Electricity from the transformers to your meter.

Energy Used (kWh)

The energy used represents the kilowatt hours of Electricity you consumed in the billing period. This can be either an actual or an estimate.

From and To Reads

The "From" and "To" reads are your last actual meter readings.

Local Access Fee (LAF)

The LAF is a surcharge levied by your municipality to your distributor. It is not approved by the Alberta Utilities Commission. You may contact your distributor to find out how the specific LAF levy charged by your municipality is determined.

Meter Multiplier

For some meters, the actual amount of energy used is too large to be registered so the meter displays a fraction of the actual use. A multiplier is then applied to the difference between your present and previous readings to determine your actual energy use. If there is a multiplier used to calculate your consumption, it will be indicated in the Metering Multiplier box on the bottom portion of your bill.

Meter Number

This is the number attached to the meter installed on your premise.

Rate Rider(s)

This item reflects temporary changes to your bill approved by the Alberta Utilities Commission. It may be a credit or a debit.

Total Energy Use Charge

Customer's cost of electricity consumed during the billing period.

Transmission Charge

This charge recovers the costs of owning and operating the high voltage lines that carry electricity to the substation transformers.

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All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).