Pay your bill anytime from the comfort of your own home with your Online Account Manager. Payments post immediately to your Direct Energy account. Pay My Bill Online
We've teamed up with epost™ from Canada Post to receive your bills in one place, safe and securely, all online! Please visit epost to sign up and/or add Direct Energy as a mailer. Terms and Conditions.
Please send cheque or money order payments to:
P.O. Box 1515, Station M
Calgary, AB T2P 4K2
We make an estimate on what your monthly payments will be depending on a few factors, like home size and past energy usage. Learn more about Budget Payment Plan
Need to make a payment for more than one account? Download and fill out this form to pay for multiple accounts with one cheque. Remember to send to the address on the back of the first page of your bill.
Save time and forget about late payment worries by signing up for our Recurring Payment Plan.
With this free service, your Direct Energy energy bill will be deducted electronically from your bank account each month. You'll save on postage and cheque-writing costs, plus your payments will always be on time — even when you're away from home.
To join the Recurring Payment Plan, all that's required is to:
Note: To avoid a charge for insufficient funds (NSF), sufficient funds or bank approved overdraft protection must be available when payment is due.
Simply advise us in writing and include your new personalized cheque marked VOID. We'll do the rest.
We understand these are challenging economic times for many Albertans. Financial assistance may be available for consumers experiencing financial difficulty in paying their utility invoices. Click here for a list of agencies who can help.
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