Pay your bill anytime from the comfort of your own home with your Online Account Manager. Payments post immediately to your Direct Energy account. Pay My Bill Online
We've teamed up with epost™ from Canada Post to receive your bills in one place, safe and securely, all online! Please visit epost to sign up and/or add Direct Energy as a mailer. Terms and Conditions.
Please send cheque or money order payments to:
P.O. Box 1515, Station M
Calgary, AB T2P 4K2
We make an estimate on what your monthly payments will be depending on a few factors, like home size and past energy usage. Learn more about Budget Payment Plan
Need to make a payment for more than one account? Download and fill out this form to pay for multiple accounts with one cheque. Remember to send to the address on the back of the first page of your bill.
You can pay your bill in person at most banks and financial institutions. Keep in mind that a transaction fee may be charged at the time of payment.
For online banking, please contact your financial institution to enroll in this payment option. When setting up your account for pre-authorized debit, select Direct Energy (Alberta) or Direct Energy Essential Services from the list of payees.
No internet access? No problem. We also accept payments by phone. Make an easy payment with a credit card or bank account by calling us at 1-866-374-6299.
Save time and forget about late payment worries by signing up for our Recurring Payment Plan.
With this free service, your Direct Energy energy bill will be deducted electronically from your bank account each month. You'll save on postage and cheque-writing costs, plus your payments will always be on time — even when you're away from home.
To join the Recurring Payment Plan, all that's required is to:
Note: To avoid a charge for insufficient funds (NSF), sufficient funds or bank approved overdraft protection must be available when payment is due.
Simply advise us in writing and include your new personalized cheque marked VOID. We'll do the rest.
We understand these are challenging economic times for many Albertans. The Government of Alberta helps people meet their basic needs, find jobs and upgrade their skills to get better jobs. For more information, call 780-644-9992 (1-877-644-9992 toll-free outside Edmonton) or visit www.albertasupports.ca.
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